A2P 10DLC Compliance & SMS Terms

Last updated: June 21, 2026

This page describes how Velvra Intelligence handles Application-to-Person (A2P) text messaging in compliance with carrier and regulatory requirements for 10-digit long code (10DLC) messaging.

SMS Consent

By submitting your phone number through our contact form and checking the consent box, you agree to receive SMS messages from Velvra Intelligence related to your inquiry, scheduling, follow-ups, and service updates. Consent is not a condition of purchasing any service.

Opt-In Procedure

Opt-in occurs when a user voluntarily submits their phone number and affirmatively checks the consent checkbox on our contact form, or otherwise provides explicit written consent.

Opt-Out Procedure

You may opt out of SMS communications at any time by replying STOP to any message. After opting out, you will receive one confirmation message and no further messages unless you opt in again.

Help

Reply HELP to any message to receive assistance, or contact us via our Contact Information page.

Message Frequency

Message frequency varies based on your interactions with us and may include appointment reminders, follow-ups, and service updates.

Carrier Disclaimer

Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. Supported carriers are not responsible for the content of messages sent.

Data Usage

Phone numbers and SMS communication data are used solely for the purposes disclosed at the point of collection and are not shared with third parties for marketing purposes. See our Privacy Policy for full details.

Privacy Commitment

We are committed to protecting your information and will never sell your phone number or message content to third parties.